FAQs
Find answers to common questions about using JustAI. Select a topic below or browse the sidebar.
Organization
Section titled “Organization”Templates and Variants
Section titled “Templates and Variants”- What are Attributes and Why Do They Matter?
- How Do I Create and Manage Variants in Studio?
- What Actions Can I Take on a Variant?
- Can I Edit a Variant?
- Can I Review the Full Email Message for Each Variation?
- Are Variations Tested One at a Time or All at Once?
- What Happens to Segments Without Assigned Variants?
- How Do I Change the Status of a Template?
Testing and Optimization
Section titled “Testing and Optimization”- How Long Should I Run a Personalization Test?
- What is Autotuning?
- When Does Autotuning Take Action on a Variant?
- What Happens If a Variant is Archived Automatically?
- How Are New Variants Created by Autotuning?
- Where Do I Find Autotuning Alerts?
- What is MAB and How Does It Work?
Experiments
Section titled “Experiments”Chat Assistant
Section titled “Chat Assistant”- What Can I Do with the Chat Assistant?
- How Do I Generate a Learnings Report?
- Why is the Chat Assistant Sometimes Slow?
Analytics and Reporting
Section titled “Analytics and Reporting”- Do I Need to Set Up Tracking Manually?
- What Metrics Can I Track in the Dashboard?
- What Do the Green and Red Highlights Mean?
- What If I Don’t See Results in the Dashboard?
- What is the Learnings Section?
- Active Variants Only vs All Tested Variants